We trust you will find the Code and answers helpful in understanding your privacy rights under the Plan. If you have any comments, questions, complaints, or wish to exercise your right of access to your personal information, please contact us at:
The BPA Financial Group of Companies
90 Burnhamthorpe Road West, Suite 300
Mississauga, Ontario L5B 3C3
Tel: (905) 275-6466
Fax: (905) 275-6461
Toll Free: 1-800-867-5615
BPA’s staff is trained to promptly address any questions or concerns you may have about the handling of your personal information. We adhere to the following principles:
We are responsible for personal information under our control, and have designated a Privacy Officer who is accountable for the day-to-day compliance of these principles.
We collect your personal information only for the purposes of administering your benefits under the Plan, including the determination of eligibility, the payment of benefits, and for routine activities such as audit, record-keeping, and reporting. In addition, your employment history may be shared with your Local Union(s) for the purpose of monitoring the contributions required to be made under the terms of the Collective Agreement.
We obtain your knowledgeable consent for the collection, use, or disclosure of your personal information, except where inappropriate.
We limit our collection of your personal information to that which is necessary for the purposes we have identified, and we collect your personal information by fair and lawful means.
Limiting Use, Disclosure, and Retention
We do not use or disclose your personal information for purposes other than those for which we have collected it, except with your consent or as required by law. We retain your personal information only as long as necessary for the fulfillment of those purposes.
We ensure that your personal information is as accurate, complete, and up-to-date as is necessary for the purposes for which we use it.
We protect your personal information by security safeguards appropriate to the sensitivity of the information.
We make specific information about our policies and practices relating to the management of personal information readily available to you.
Upon request, we will inform you of the existence, use, and disclosure of your personal information and give you access to that information. You have the right to challenge the accuracy and completeness of your personal information and have it amended as appropriate.
You have the right to address a challenge concerning our compliance with the above principles to our Privacy Officer.
Information about our Organization and Web site
Like many companies, we use "cookie" technology on our web site. We use session cookies that are stored on your computer by your browser. We use this information to track your current session with our website. Once you close the session usually done by simply close the browers you used to access our site, any information stored is removed. The cookie doesn't obtain any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer.
Cookie is information that a Web site puts on your hard disk so that it can remember something about you at a later time.
Personal Information is information about an identifiable individual. It includes information that you have provided to us or was collected by us from other sources with your consent. It includes details such as your name and address, age and gender, personal financial records, identification numbers including your Social Insurance Number, personal references, and employment records.